Transport and Logistics
The need for a Business Process Services (BPS) solution in Shipping and Logistics as a strategy to improve efficiencies, and reduce cost of operations is well known.
We at Pinnacle help outsource a wide range of services, across rule-based and knowledge-based processes. We integrate the right people, technology and tools to deliver operational excellence, customized solutions and actionable insights at a reduced cost.
Our service offerings are well defined to include a wide range of BPS solutions that can be offered for the Shipping and Logistics Industry and can be further customized to suit the specific needs of the clients.
Our Travel, Transportation& Logistics and Hospitality industry includes:
Fare Filling
Loading and Distribution
Customer Loyalty Program
PNR Services
Revenue Management
Ticketing And Reservation
Frequent Flyer Program
Sales & Marketing
Billing and Invoicing
Freight Audit and Compliance
Cargo Tracing, Claims and Complaints
Accounts Payable Invoice and Support
Customer Service and Issue Resolution
Custom and Freight Brokerage
Cargo – De stuffing