The Media and communication industry covers traditional media such as newspaper, television and radio. New media includes online and other interactive media. It also covers gaming, animation, music and movies. Since the advent of digital media, the media and communication industry is characterized by changing content consumption patterns, new business models and intense competition coupled with profitability pressures.
Our solutions help transform the business to make operations more efficient, flexible and agile. We provide the below services for Media and communication industry.
1. Creation of page layouts, templates
2. Customer Support - E-mail, Chat & Voice
3. Resolving Technical Queries
4. Data extraction
5. Data management functions
Source: http://www.grassrootsbpo.com/services/media_communication.html